Eyeball Networks Inc. is a leading provider of infrastructure software and developer tools for enabling service providers, application developers, and device makers to deliver carrier-grade p2p services for video communication, gaming, messaging, cloud based services and other real time communication. Eyeball is at the forefront of IP based communication with a focus on IP development, patents and innovation. Eyeball has over 200 licensees including Polycom, Brother, Mitsubishi, and Eyeball is an ingredient supplier to the top silicon providers. Eyeball Networks software provides engineers components to develop the highest quality networks in the fastest time possible.
This is a new position reporting to the Vice President of Business Development and is based in Tokyo. The support engineer will be responsible for supporting key accounts and participating in the proposal process at new accounts.
- Act as Eyeball solutions architect
- Troubleshoot issues using standard analysis tools like Wireshark and analyze TCP dumps
- Able to resolve configuration issues
- Participate in web based and in person meetings with customers
- Analyze TCP dumps, be able to conduct root cause analysis and identify fixes and solve configuration issues
- Aid writing proposals. Support the proposal process managing influence in current and new customer’s organization
- Demos of Eyeball products
- Perform all duties with the highest level of professionalism and integrity
- MSEE Computer Science or Electrical Engineer
- Self-motivated, responsible and thorough
- Linux setup and configuration expertise, in particular networking
- Expertise in configuration and setup of firewalls and NATs
- TCP/IP expertise, in-depth knowledge of tools like tcpdump/wireshark
- Stay at the leading edge of communications technology
Please send your resume to firstname.lastname@example.org with “Sales Engineer” in the subject line.
Eyeball Networks was founded in 2002. Eyeball patents are fundamental to IETF, WebRTC, Cablelabs, and 3GPP standards. Eyeball has offices in San Francisco, Vancouver and Dhaka.